Legacy Solutions

GE, pursuing a strategy to focus on its high-value industrial businesses, has completed the sale of the GE Capital businesses in Australia and New Zealand.

For enquiries or assistance relating to an AGC Debenture Investment, a GE Money Home Lending, AVCO Access or Pacific Retail Finance (NZ) facility previously held with GE Capital please contact us by phone, email or in writing:

T: 1800 893 255 (Australia) / 0800 685 164 (New Zealand)
E: enquiries.gecapitalanz@ge.com
M: Building 1, 572 Swan Street, Richmond, VIC, 3121

Alternatively please refer to our ‘Frequently Asked Questions’ for information that may be relevant to your enquiry

Frequently Asked Questions

Find the answers to frequently asked questions here:

Following GE’s acquisition of Australian Guarantee Corporation Limited (AGC) in 2002, the debenture program was placed into run-off and no new debenture stock was issued after this time.

Any investments which remained active were subsequently repaid to the investor at maturity or in cases where the investor could not be contacted / located, any monies owing have been forwarded to the Australian Securities and Investments Commission (ASIC) or the State Revenue Office Victoria (SRO) as unclaimed monies. Effective December 2009, all investments had either been repaid in full or lodged with ASIC or the SRO as unclaimed monies.

Please note that consistent with market practice at the time, AGC did not require that the original debenture certificate be returned to AGC by the holder in order for the investment to be redeemed. As a consequence, the existence of an original debenture certificate does not indicate that monies remain outstanding.

To check whether any funds relating to your AGC debenture investment have been lodged as unclaimed monies please refer to ASIC’s MoneySmart website and the State Revenue Office Victoria website. If a record of your debenture investment does not appear on the unclaimed monies registers maintained by ASIC or the SRO, it means that the investment has been repaid in full to the holder.

A request will need to be made to the entity that registered the mortgage or lodged the caveat.

Following GE Capital’s disposition of its businesses in Australia and New Zealand a number of these entities are now under new ownership and as such, the request will need to be forwarded to the current owner of the entity. You will need to ascertain the current name of the relevant legal entity via the ASIC website.

The table below provides contact details for those entities that may have previously registered a mortgage / lodged a caveat. If your enquiry relates to a GE entity that does not appear on the list below please contact our legacy solutions team for assistance:

Legal Entity

GE Capital Finance Australia (now known as Latitude Finance Australia Pty Ltd)

GE Personal Finance Pty Ltd (formerly AVCO Financial Services Ltd (now known as Latitude Personal Finance Pty Ltd)

GE Automotive Financial Services (now known as Latitude Automotive Financial Services)

Contact for enquiries and requests

Latitude Financial Services

Latitude Finance Services - Customer enquiries (Australia)

Legal Entity

GE Commercial Corporation (Australia) Pty Ltd (now known as Harrenvale Corporation (Australia) Pty Ltd)

GE Commercial Pty Ltd (now known as Harrenvale Pty Ltd)

GE Commercial Australasia Pty Ltd (now known as Harrenvale Australasia Pty Ltd)

GE Commercial Australasia (AUD) Pty Ltd (now known as Harrenvale Australasia (AUD) Pty Ltd)

GE Capital Finance Pty Ltd (now known as Harrenvale Finance Pty Ltd) as trustee of the GE Capital Commercial Real Estate Financing & Services (Australia) Unit Trust

GE Commercial Finance NZ (now known as Harrenvale Finance NZ)

Contact for enquiries and requests

Balmain

E: paringacredit@balmain.com.au

P: 1800 452 666

Legal Entity

GE Fleet Services Australia Pty Ltd (now known as Element Fleet Services Australia Pty Ltd)

Custom Fleet Pty Ltd

Custom Service Leasing Pty Ltd

Custom Fleet NZ

Contact for enquiries and requests

Element Financial

E: enquiries@customfleet.com.au

P: 1300 364 651

Legal Entity

GEL Custodians Pty Ltd

GE Mortgage Solutions Ltd

AVCO Access Pty Ltd

GE Finance Australasia Pty Ltd (formerly Australian Guarantee Corporation Limited)

GE Capital Asset Services & Trading Asia Pacific Pty Ltd

Rohenryn Pty Ltd

GE Spa Leasing Pty

GE Commercial Finance Australia Pty Ltd

Commercial Distribution Finance Pty Ltd

GE Finance & Insurance (NZ)

Contact for enquiries and requests

GE Capital Legacy Solutions

T: 1800 893 255 (Australia) /

    0800 685 164 (New Zealand)

E: enquiries.gecapitalanz@ge.com

Legal Entity Contact for enquiries and requests

GE Capital Finance Australia (now known as Latitude Finance Australia Pty Ltd)

GE Personal Finance Pty Ltd (formerly AVCO Financial Services Ltd (now known as Latitude Personal Finance Pty Ltd)

GE Automotive Financial Services (now known as Latitude Automotive Financial Services)

Latitude Financial Services

Latitude Finance Services - Customer enquiries (Australia)

GE Commercial Corporation (Australia) Pty Ltd (now known as Harrenvale Corporation (Australia) Pty Ltd)

GE Commercial Pty Ltd (now known as Harrenvale Pty Ltd)

GE Commercial Australasia Pty Ltd (now known as Harrenvale Australasia Pty Ltd)

GE Commercial Australasia (AUD) Pty Ltd (now known as Harrenvale Australasia (AUD) Pty Ltd)

GE Capital Finance Pty Ltd (now known as Harrenvale Finance Pty Ltd) as trustee of the GE Capital Commercial Real Estate Financing & Services (Australia) Unit Trust

GE Commercial Finance NZ (now known as Harrenvale Finance NZ)

Balmain

E: paringacredit@balmain.com.au

P: 1800 452 666

GE Fleet Services Australia Pty Ltd (now known as Element Fleet Services Australia Pty Ltd)

Custom Fleet Pty Ltd

Custom Service Leasing Pty Ltd

Custom Fleet NZ

Element Financial

E: enquiries@customfleet.com.au

P: 1300 364 651

GEL Custodians Pty Ltd

GE Mortgage Solutions Ltd

AVCO Access Pty Ltd

GE Finance Australasia Pty Ltd (formerly Australian Guarantee Corporation Limited)

GE Capital Asset Services & Trading Asia Pacific Pty Ltd

Rohenryn Pty Ltd

GE Spa Leasing Pty

GE Commercial Finance Australia Pty Ltd

Commercial Distribution Finance Pty Ltd

GE Finance & Insurance (NZ)

GE Capital Legacy Solutions

T: 1800 893 255 (Australia) /

    0800 685 164 (New Zealand)

E: enquiries.gecapitalanz@ge.com

Australia:

To check whether any funds such as a credit balance associated with your finance facility have been forwarded to either the Australian Securities and Investments Commission (ASIC) or a State Government agency as unclaimed monies please refer to ASIC’s MoneySmart website and the State Revenue Office Victoria website.

If you are the rightful owner of funds that GE Capital has previously remitted to ASIC as unclaimed monies then you can forward your claim (including the Original Transaction Number (OTN) relating to your claim) to our unclaimed monies team at: unclaimedmonies@ge.com

New Zealand:

To check whether any funds such as a credit balance associated with your finance facility have been forwarded to Inland Revenue as unclaimed monies please refer to Inland Revenue’s Website.

If you believe you are the rightful owner of unclaimed money held by Inland Revenue, your will need to forward your full name, address, IRD number and proof of identity (for example a copy of a birth certification, driver’s licence or passport) by email to unclaimed.monies@ird.govt.nz

A request will need to be made to the entity that provided the credit facility.

Following GE Capital’s disposition of its businesses in Australia and New Zealand a number of these entities are now under new ownership and as such, the request will need to be forwarded to the current owner of the entity. You will need to ascertain the current name of the relevant legal entity via the ASIC website..

Please note that in certain cases these documents may no longer be available, particularly if relevant record retention periods have elapsed.

The table below provides contact details for those entities which have provided credit facilities. If your enquiry relates to a GE entity that does not appear on the list below please contact our legacy solutions team for assistance:

Legal Entity

GE Capital Finance Australia (now known as Latitude Finance Australia Pty Ltd)

GE Personal Finance Pty Ltd (formerly AVCO Financial Services Ltd (now known as Latitude Personal Finance Pty Ltd)

GE Automotive Financial Services (now known as Latitude Automotive Financial Services)

Contact for enquiries and requests

Latitude Financial Services

Latitude Finance Services - Customer enquiries (Australia)

Legal Entity

GE Commercial Corporation (Australia) Pty Ltd (now known as Harrenvale Corporation (Australia) Pty Ltd)

GE Commercial Pty Ltd (now known as Harrenvale Pty Ltd)

GE Commercial Australasia Pty Ltd (now known as Harrenvale Australasia Pty Ltd)

GE Commercial Australasia (AUD) Pty Ltd (now known as Harrenvale Australasia (AUD) Pty Ltd)

GE Capital Finance Pty Ltd (now known as Harrenvale Finance Pty Ltd) as trustee of the GE Capital Commercial Real Estate Financing & Services (Australia) Unit Trust

GE Commercial Finance NZ (now known as Harrenvale Finance NZ)

Contact for enquiries and requests

Balmain

E: paringacredit@balmain.com.au

P: 1800 452 666

Legal Entity

GE Fleet Services Australia Pty Ltd (now known as Element Fleet Services Australia Pty Ltd)

Custom Fleet Pty Ltd

Custom Service Leasing Pty Ltd

Custom Fleet NZ

Contact for enquiries and requests

Element Financial

E: enquiries@customfleet.com.au

P: 1300 364 651

Legal Entity

GEL Custodians Pty Ltd

GE Mortgage Solutions Ltd

AVCO Access Pty Ltd

GE Finance Australasia Pty Ltd (formerly Australian Guarantee Corporation Limited)

GE Capital Asset Services & Trading Asia Pacific Pty Ltd

Rohenryn Pty Ltd

GE Spa Leasing Pty

GE Commercial Finance Australia Pty Ltd

Commercial Distribution Finance Pty Ltd

GE Finance & Insurance (NZ)

Contact for enquiries and requests

GE Capital Legacy Solutions

T: 1800 893 255 (Australia) /

    0800 685 164 (New Zealand)

E: enquiries.gecapitalanz@ge.com

Legal Entity Contact for enquiries and requests

GE Capital Finance Australia (now known as Latitude Finance Australia Pty Ltd)

GE Personal Finance Pty Ltd (formerly AVCO Financial Services Ltd (now known as Latitude Personal Finance Pty Ltd)

GE Automotive Financial Services (now known as Latitude Automotive Financial Services)

Latitude Financial Services

Latitude Finance Services - Customer enquiries (Australia)

GE Commercial Corporation (Australia) Pty Ltd (now known as Harrenvale Corporation (Australia) Pty Ltd)

GE Commercial Pty Ltd (now known as Harrenvale Pty Ltd)

GE Commercial Australasia Pty Ltd (now known as Harrenvale Australasia Pty Ltd)

GE Commercial Australasia (AUD) Pty Ltd (now known as Harrenvale Australasia (AUD) Pty Ltd)

GE Capital Finance Pty Ltd (now known as Harrenvale Finance Pty Ltd) as trustee of the GE Capital Commercial Real Estate Financing & Services (Australia) Unit Trust

GE Commercial Finance NZ (now known as Harrenvale Finance NZ)

Balmain

E: paringacredit@balmain.com.au

P: 1800 452 666

GE Fleet Services Australia Pty Ltd (now known as Element Fleet Services Australia Pty Ltd)

Custom Fleet Pty Ltd

Custom Service Leasing Pty Ltd

Custom Fleet NZ

Element Financial

E: enquiries@customfleet.com.au

P: 1300 364 651

GEL Custodians Pty Ltd

GE Mortgage Solutions Ltd

AVCO Access Pty Ltd

GE Finance Australasia Pty Ltd (formerly Australian Guarantee Corporation Limited)

GE Capital Asset Services & Trading Asia Pacific Pty Ltd

Rohenryn Pty Ltd

GE Spa Leasing Pty

GE Commercial Finance Australia Pty Ltd

Commercial Distribution Finance Pty Ltd

GE Finance & Insurance (NZ)

GE Capital Legacy Solutions

T: 1800 893 255 (Australia) /

    0800 685 164 (New Zealand)

E: enquiries.gecapitalanz@ge.com

A request will need to be made to the credit provider entity that registered the default listing on your credit file.

You will need to make a request to the credit provider entity which has lodged information on your credit file to verify the accuracy of the information and where appropriate, to make a correction to the information. It is recommended that you first obtain a copy of your credit file from Veda Advantage before contacting the credit provider entity.

Alternatively, you can contact Veda Advantage who offers a free service to investigate the accuracy of the information on your credit report that is in dispute or which you think needs fixing. More information about this service is available from here:

Following GE Capital’s disposition of its businesses in Australia and New Zealand a number of these entities are now under new ownership and as such, the request will need to be forwarded to the current owner of the entity. You will need to ascertain the current name of the relevant legal entity via the ASIC website.

The table below provides contact details for those entities which have provided credit facilities. If your enquiry relates to a GE entity that does not appear on the list below please contact our legacy solutions team for assistance:

Legal Entity

GE Capital Finance Australia (now known as Latitude Finance Australia Pty Ltd)

GE Personal Finance Pty Ltd (formerly AVCO Financial Services Ltd (now known as Latitude Personal Finance Pty Ltd)

GE Automotive Financial Services (now known as Latitude Automotive Financial Services)

Contact for enquiries and requests

Latitude Financial Services

Latitude Finance Services - Customer enquiries (Australia)

Legal Entity

GE Commercial Corporation (Australia) Pty Ltd (now known as Harrenvale Corporation (Australia) Pty Ltd)

GE Commercial Pty Ltd (now known as Harrenvale Pty Ltd)

GE Commercial Australasia Pty Ltd (now known as Harrenvale Australasia Pty Ltd)

GE Commercial Australasia (AUD) Pty Ltd (now known as Harrenvale Australasia (AUD) Pty Ltd)

GE Capital Finance Pty Ltd (now known as Harrenvale Finance Pty Ltd) as trustee of the GE Capital Commercial Real Estate Financing & Services (Australia) Unit Trust

GE Commercial Finance NZ (now known as Harrenvale Finance NZ)

Contact for enquiries and requests

Balmain

E: paringacredit@balmain.com.au

P: 1800 452 666

Legal Entity

GE Fleet Services Australia Pty Ltd (now known as Element Fleet Services Australia Pty Ltd)

Custom Fleet Pty Ltd

Custom Service Leasing Pty Ltd

Custom Fleet NZ

Contact for enquiries and requests

Element Financial

E: enquiries@customfleet.com.au

P: 1300 364 651

Legal Entity

GEL Custodians Pty Ltd

GE Mortgage Solutions Ltd

AVCO Access Pty Ltd

GE Finance Australasia Pty Ltd (formerly Australian Guarantee Corporation Limited)

GE Capital Asset Services & Trading Asia Pacific Pty Ltd

Rohenryn Pty Ltd

GE Spa Leasing Pty

GE Commercial Finance Australia Pty Ltd

Commercial Distribution Finance Pty Ltd

GE Finance & Insurance (NZ)

Contact for enquiries and requests

GE Capital Legacy Solutions

T: 1800 893 255 (Australia) /

    0800 685 164 (New Zealand)

E: enquiries.gecapitalanz@ge.com

Legal Entity Contact for enquiries and requests

GE Capital Finance Australia (now known as Latitude Finance Australia Pty Ltd)

GE Personal Finance Pty Ltd (formerly AVCO Financial Services Ltd (now known as Latitude Personal Finance Pty Ltd)

GE Automotive Financial Services (now known as Latitude Automotive Financial Services)

Latitude Financial Services

Latitude Finance Services - Customer enquiries (Australia)

GE Commercial Corporation (Australia) Pty Ltd (now known as Harrenvale Corporation (Australia) Pty Ltd)

GE Commercial Pty Ltd (now known as Harrenvale Pty Ltd)

GE Commercial Australasia Pty Ltd (now known as Harrenvale Australasia Pty Ltd)

GE Commercial Australasia (AUD) Pty Ltd (now known as Harrenvale Australasia (AUD) Pty Ltd)

GE Capital Finance Pty Ltd (now known as Harrenvale Finance Pty Ltd) as trustee of the GE Capital Commercial Real Estate Financing & Services (Australia) Unit Trust

GE Commercial Finance NZ (now known as Harrenvale Finance NZ)

Balmain

E: paringacredit@balmain.com.au

P: 1800 452 666

GE Fleet Services Australia Pty Ltd (now known as Element Fleet Services Australia Pty Ltd)

Custom Fleet Pty Ltd

Custom Service Leasing Pty Ltd

Custom Fleet NZ

Element Financial

E: enquiries@customfleet.com.au

P: 1300 364 651

GEL Custodians Pty Ltd

GE Mortgage Solutions Ltd

AVCO Access Pty Ltd

GE Finance Australasia Pty Ltd (formerly Australian Guarantee Corporation Limited)

GE Capital Asset Services & Trading Asia Pacific Pty Ltd

Rohenryn Pty Ltd

GE Spa Leasing Pty

GE Commercial Finance Australia Pty Ltd

Commercial Distribution Finance Pty Ltd

GE Finance & Insurance (NZ)

GE Capital Legacy Solutions

T: 1800 893 255 (Australia) /

    0800 685 164 (New Zealand)

E: enquiries.gecapitalanz@ge.com